Montelucia Resort & Spa is fast becoming the premier luxury resort of choice in the Valley, with the Moroccan-inspired spacious and award-winning Joya Spa, five gorgeous pools, multiple dining and restaurant options including critically acclaimed Prado Restaurant and Mbar, oversized guest rooms with private patios, and nearby golf courses.

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Case Studies

Greenfield Wireless Innovator Outsources Mission-Critical Functions to Amdocs for Rapid Success With Amdocs' help, Mobilicity was providing service in only five months and can activate a customer phone in only five minutes (compared to competitor's 40 minute timeframe). Amdocs provides flexible and fast change and customization on an ongiong basis, and the Amdocs systems have the flexibility to grow with expanding subscriber volume and product diversity.

Mainframe Tuning at Tesco: CPT Boosts Mainframe Performance to Handle the Christmas Peak TESCO, the world's third largest grocery retailer, used CPT to reduce its IT costs ahead of the Christmas peak by reducing its mainframe processing utilization and achieving ongoing cost savings through implementation of a sustainable performance management standard.

How Multinational Telecom Carrier Zain Optimized Costs While Expanding Rapidly Zain is a large multicountry mobile telecom carrier with operations spread across the Middle East and Africa. It has implemented an integrated RA program in partnership with Connectiva Systems. The success of this program has largely resulted from the dedicated focus of Zain's internal RA team and effective support from Connectiva.

AT&T Mobility Case Study With the help of NICE, AT&T Mobility was able to increase operational efficiencies, reduce service scheduling errors, reduce number of required agent headcount and overtime expenditure, and Unify the entire virtual contact center operation on shared data and definitions.

Telefonica Telefonica Group is one of the world's leading telecommunications companies, operating in the Spanish- and Portuguese-speaking market. Telefonica Empresas was introduced to the X-Series security services platforms from Crossbeam Systems and implemented this service to secure their networks.

 
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