CTO Telecom Summit


Driving the Mobile Transformation

The telecom industry isn't just about phone calls anymore; it's about devices, content, download speeds and Internet connections. As the mobile transformation continues, CTOs and telecom technology leaders need to re-examine the bigger IT picture, creating the business processes and building the infrastructure needed to support increased mobile usage among its customers. The companies who can create a positive customer experience, provide uninterrupted service, and offer the newest devices will pull ahead of the competition and gain the customer loyalty needed to succeed well into the future.

The CTO Telecom Summit is an opportunity for CTOs and technology executives to discuss how the mobile transformation is currently affecting the telecom industry, including how executives can position their companies to take advantage of current changes and trends. Agenda topics include:

  • Capitalize on the Cloud to Drive Organizational Growth
  • Billing and Customer Care for the Telecom Industry
  • The 4G Revolution - The Future Takes Shape
  • Infrastructure Solutions for the Telecom Industry

Take advantage of this unique opportunity to network with peers, make new business contacts, attend interactive and in-depth education sessions, and learn about new technology solutions.

Subscribe to the CTO Telecom Summit newsletter to stay up-to-date on the latest summit news.

 
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CTO Telecom Summit Takeaways: In this video, Chris Osika, IBSG's US SP Lead at Cisco discusses a few of the themes and trends that emerged at the CTO Telecom Summit.
View CTO Telecom Summit video clip at cisco.com.

 
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Whitepapers

Integrated Revenue Optimization - The Next Step in Communications Service Provider Competitive Advantage Most Communications Service Providers (CSPs) have in-house functions for revenue assurance (RA),cost and margin management (CM), and fraud management (FM). SSPs are urged to consider the emerging domain of 'integrated revenue optimization'. Done well, this function will improve a CSP's top line, provide valuable input to company strategy and improve the customer experience.

Delivering 'Smart' Clouds - Removing Barriers to New Revenue for the CSP For the CSP to successfully engage and win the enterprise with its cloud offering, it must provide a common proof point with the service visualization that matches the tangible look and feel of the enterprise's own data center regardless of the virtualized and dynamic nature of the resources.

Best Practices: Extending Enterprise Applications to Mobile Devices Extending enterprise applications to mobile devices is increasingly becoming a priority for organizations optimizing their work force. This article outlines the components required to extend a generic enterprise application on to mobile devices, covers some best practices and recommendations, and describes a case study based on a real-world implementation.

Telecom Council of Silicon Valley The Telecom Council of Silicon Valley connects the companies who are building communication networks with the people and ideas that are creating it.

The Power of Now! According to research, quick problem resolution, and the ease and simplicity of interactions, were two of the top four customer demands for an exceptional customer experience. To satisfy these demands, it is incumbent on companies to recruit empowered employees who can solve problems at the customer's moment of truth. By combining customer and employee data with the ability to listen and analyze the conversation in real time, employees can deliver the right solution at the right time.

 
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